Privacy Policy
We place great importance on the protection of your personal data and are committed to processing it in a transparent, secure manner and in compliance with applicable regulations, in particular the General Data Protection Regulation (GDPR) and French Law No. 78-17 of January 6, 1978, as amended, relating to information technology, files, and civil liberties.
This privacy policy describes how Artemia S.A.S. (hereinafter “Artemia”, “we”, or “our company”) collects, uses, and protects the personal data you provide when using our website artemia.ai, dedicated to the sale of artificial intelligence software (hereinafter the “Site”).
Data Controller
Artemia is responsible for processing the personal data collected and for its use. If you have any questions regarding the use of personal data, you may contact Artemia via the Data Protection Officer (DPO):
Postal address: Artemia – Brice BOURDEL – 25, rue de Ponthieu, 75008 Paris
Email address: info@artemia.ai
Data Collected
We collect various categories of personal data depending on your interaction with our Site, including:
– Identification data: company name, contact details within the company (last name, first name, email address, phone number), postal address.
– Billing data: company name, legal status, SIRET number, billing address, payment information.
– Browsing data: IP address, browser type, pages visited, interactions with pages, date and time of connection.
Purposes of Processing
| Purpose | Legal Basis | Data/Categories of Data Collected |
|---|---|---|
| Customer support management (after-sales service) | Performance of a contract | Identification data |
| Sending monthly newsletters | Consent | Identification data |
| Email marketing promoting Artemia services | Consent | Identification data |
| Marketing via phone, SMS, and WhatsApp promoting Artemia services | Consent | Identification data |
| Optimization and personalization of browsing on the Site | Legitimate interest of Artemia to improve its site and provide a satisfactory and secure user experience | Browsing data |
| Site audience measurement | Consent | Browsing data |
| Fraud prevention and protection of the Site against threats | Legitimate interest and legal obligation | Browsing data |
| Management of requests to exercise rights | Legal obligation | Identification data and any relevant personal data you provide as part of your request |
| Management of disputes, defense of our rights, and fraud prevention | Legitimate interest of Artemia to establish its defense in the event of litigation, investigate and pursue fraudulent behavior | Identification data and any relevant personal data you provide |
Recipients of Data
The personal data collected is intended for Artemia’s internal departments and may be shared with subcontractors or business partners, strictly to the extent necessary to fulfill the purposes described above.
We will never share your personal data with third parties for marketing and/or commercial purposes without your prior consent.
Transfers Outside the European Union
Artemia does not transfer any personal data it processes to third parties located outside the European Union (EU).
Data Security
Any individual within Artemia or any subcontractor with access to personal data for which Artemia is the data controller has committed to keeping it confidential. Internal access to data is personalized and controlled through access credentials. Artemia’s premises are secured and locked.
The hosting of the Site is secure.
Data Retention Period
We retain your personal data only for the duration necessary to fulfill the purposes for which it was collected, in accordance with legal requirements and applicable limitation periods.
Main retention periods include:
– Billing data: 10 years from the end of the fiscal year.
– Marketing data: until you withdraw your consent.
– For the duration of disputes and until all legal remedies have been exhausted.
Your Rights
To exercise your rights described below, contact us by post at 25, rue de Ponthieu, 75008 Paris, or by email at: aide@artemia.ai.
Right of access
You may access all personal data processed by Artemia and request a copy, subject to the rights of third parties (Art. 15 GDPR).
Right to rectification
You may request correction of inaccurate data concerning you.
Right to erasure
You may request the deletion of your data if it is no longer necessary, if you withdraw your consent, if you object to processing without overriding legitimate grounds, or if the processing is unlawful. Artemia may refuse in certain cases (Art. 17(3) GDPR), for example to defend its legal rights.
Right to restriction
You may request restriction of processing in the following cases:
– You contest the accuracy of the data (for the duration of verification).
– The processing is unlawful, but you prefer its retention.
– The data is no longer necessary for Artemia but required for your legal claims.
– You object to the processing while verifying whether Artemia’s legitimate interests prevail.
During this period, Artemia may only use your data with your consent, for legal claims, or for reasons of public interest. You will be informed before the restriction is lifted.
Right to data portability
You may request your data in a structured, commonly used, and machine-readable format, or request its transfer to another controller where technically feasible. This right applies to automated processing based on your consent or a contract, subject to the rights of third parties.
Right to object
You may object at any time to processing based on Artemia’s legitimate interest, unless there are compelling legitimate grounds or for legal claims. You may always object to the use of your data for direct marketing purposes.
Right to withdraw consent
You may withdraw your consent at any time without affecting the lawfulness of prior processing.
Right to lodge a complaint
You may lodge a complaint with the French Data Protection Authority (CNIL).
Last updated : 01/04/2026
